Privacy Policy

At AELVORA, we are committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you purchase from our store, we collect personal information such as:

  • Name
  • Address
  • Email address
  • Contact number

We also automatically receive your IP address and browser details to improve user experience and website performance.

With your permission, we may send you updates about new products, offers, and promotions.

2. Consent

When you provide personal information to complete a transaction, we assume your consent to use it for that purpose.

For marketing communication, we will ask for your permission or provide an option to opt-out.

You can withdraw your consent anytime by contacting us.

3. Disclosure of Information

We may disclose your personal information:

  • If required by law
  • If you violate our Terms & Conditions

4. Payment Security

We use secure third-party payment gateways such as Razorpay for processing payments.

  • Your card details are not stored on our servers
  • All transactions are encrypted under PCI-DSS standards

For more details, you can visit: https://razorpay.com

5. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping
  • Marketing

These providers only collect information necessary to perform their services.

Please note that these services may operate in different jurisdictions and have their own privacy policies.

6. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.

7. Data Security

We take appropriate security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Data loss

8. Cookies

We use cookies to:

  • Maintain user sessions
  • Improve website functionality

Cookies do not personally identify users on other websites.

9. Age of Consent

By using our website, you confirm that you are at least the legal age in your region or have parental consent.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting.

11. Contact Information

If you want to access your data, modify or delete your information, or register a complaint, please contact us at contact.aelvora@gmail.com.